Mystery Shopping

Mystery Shopping

Experienced in covert surveillance, our operatives can offer high quality mystery shopping services through the use of high tech equipment. Our teams regularly conduct mystery shopping on behalf of clients to establish the performance of customer facing employees and to capture key material for training and disciplinary action.

You will receive a full written report and photographic & DVD evidence.

Test purchases

We can conduct test purchases on behalf of clients to establish evidence in cases of brand infringement or the sale of counterfeit goods. Example investigations have involved test purchasing of goods at trade shows, markets & retail outlets to obtain counterfeit evidence.

You will receive a full written report and photographic & DVD evidence.

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